How to order: You may place your orders anytime online 24/7. If you prefer to speak to someone in person please email us at sales@cocomae.com and leave us your contact information. Someone will call you back within 24 hrs Monday through Friday 8:00AM to 6:00 PM EST.
Credit cards accepted:
We accept the following credit cards: Visa, MasterCard.
Tracking your order:
You will receive an email order confirmation once your order has been received, in addition, a shipping confirmation email will be sent once your order has been shipped. This confirmation will include the tracking number for your package.
Modifying your order:
Unfortunately, once your order has been shipped we are unable to modify or cancel any order. When your order arrives, please follow return/exchange instructions for an online credit.
International orders:
For international orders, please email us at sales@cocomae.com
Customer service:
We want you to love every item you receive. Please email us with any questions or concerns. Our email: returns@cocomae.com
Out of stock items:
We do not stock large quantities so that we can keep the site fresh and continue to offer new and unique items on a weekly basis. For this reason, we may not have the merchandise you have ordered. You will receive an email advising you of any out of stock items. Don’t worry, we get new things weekly--we’re sure you’ll fall in love again!
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